FAQ :

Crystal Order is a web and mobile-based order management platform developed by KalpaniX Technologies. It enables businesses to manage their products, customers, and sales orders digitally, while syncing seamlessly with Tally ERP.

Crystal Order is ideal for manufacturers, distributors, wholesalers, and sales teams who need a fast, reliable, and user-friendly way to manage and track orders across channels and devices.

Yes. Crystal Order is available on Android and iOS, and also accessible through any modern web browser for desktop and tablet users.

There is no limit. You can create and manage unlimited products, along with multiple images, SKUs, descriptions, and pricing options.

Yes. You can upload multiple images per product to help customers view product details clearly before ordering.

Absolutely. You can add unlimited customers/parties, assign pricing rules, and give them access to their own portal to place orders.

Yes. Customers can log in to your Crystal Order portal via mobile or web, browse products, add to cart, and place orders.

Yes. Salespersons can log in to the app and place orders on behalf of any customer assigned to them.

Yes. You can set product-level discounts and also apply additional discounts at the total order level.

We provide a secure Windows desktop application that runs on your local machine and syncs Crystal Order with Tally ERP. This allows you to import inventory from Tally and automatically push Sales Orders to Tally when an order is placed.

No. Once the integration is set up, all Sales Orders placed in Crystal Order are pushed to Tally automatically, reducing manual work and errors.

Yes. Your data is hosted securely on AWS servers with encrypted transmission (SSL), daily backups, and role-based access control.

We offer 24×7 support via WhatsApp, phone, and email. Our expert team is available to resolve issues, answer questions, and guide your team.

Yes. We offer custom development for businesses that need specialized workflows, reports, or integrations. Contact our team to discuss your requirements.