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Our Features

Everything You Need to Manage Orders, End-to-End

Crystal Order is packed with powerful features to simplify your order management process from product creation to final sales — all accessible via mobile, web, and tightly integrated with Tally ERP.

Product Management

Build a digital catalog with no limits.

Customer / Party Management

Manage all your customers or distributors in one place.

Order Creation & Checkout

Speed up order placement and keep track in real time.

Social Media Monitoring

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Performance Analytics

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Seamless Tally ERP Integration

Stay synchronized without any manual data entry.

WhatsApp Integration

Keep customers informed and engaged where they’re most active.

Dashboards & Reports

Track everything that matters to your business.

Trusted by world's leading brand

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Product Management

  • Create unlimited products with custom titles and SKUs
  • Upload multiple images per product to give customers a visual reference
  • Add pricing, descriptions, and category-based filters
  • Set per-product discounts and promotional pricing
  • Organize products by collections or groups for faster search

Order Creation & Checkout

  • Simple "Add to Cart" flow from both web and mobile
  • Salespersons can place orders on behalf of customers
  • Set order-level discounts in addition to product discounts
  • Track live order status (pending, confirmed, invoiced, etc.)
  • View, edit, and duplicate past orders

Dashboards & Reports

  • Visual sales dashboard with charts and graphs
  • Product-wise sales insights
  • Customer order trends & engagement metrics
  • Filter reports by date, product, location, or salesperson
  • Export to Excel or PDF for analysis and review

Customization & Scalability

  • Custom development available for industry-specific workflows
  • Scales with your team and customer base
  • Optional features can be added on request (API access, custom reports, etc.)

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Customer / Party Management

  • Add unlimited customers, dealers, or sales parties
  • Assign custom pricing or discounts per customer group
  • Track customer order history and status
  • Enable each party to access their own portal via web or mobile
  • Customers can place orders, check status, and receive WhatsApp alerts

Seamless Tally ERP Integration

  • Crystal Order connects with your local Tally using a secure Windows app
  • Fetch product inventory directly from Tally
  • Orders placed on Crystal Order automatically create Sales Orders in Tally
  • Maintain accurate stock and financial records effortlessly

WhatsApp Integration

  • Send automatic order confirmations via WhatsApp
  • Share order updates, shipping info, and delivery notes
  • Customize message templates with your brand name
  • Improve customer experience with instant communication
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Multi-Device Access

  • Available as a mobile app (Android/iOS) and web portal
  • Responsive interface designed for easy navigation
  • Cloud-based platform with secure login credentials
  • Allow access by role (Admin, Salesperson, Customer)
    • Allow access by role (Admin, Salesperson, Customer)

Security & Infrastructure Your data is safe, always.

  • Hosted securely on AWS cloud servers
  • SSL encryption for all data transfers
  • Daily automated backups
  • GDPR-compliant data handling
  • Role-based access controls